Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Microsoft Store Microsoft account Microsoft account dashboard More Need more help? Expand your skills.
Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. Note If you're trying to purchase something, but you have a past-due balance, you'll need to cover the past-due balance before you can do anything else.
Go to Payment options to manage your funds. Payment options. If you need additional help managing your Microsoft account balance, select one of the following:. Collapse all. I need help with a past-due balance. Here's how to pay a past-due balance on your account using a Microsoft account balance:.
The amount past due is shown in red. Note that if you have to update or change your payment method, you can do this on your Payment options page. Your account will then be brought current.
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